Shop Terms

1. Orders and prices

These Shop Terms apply to purchases from the WWS shop at worldwindsports.org/shop and to physical Perks shipped under the Campaign & Gift Terms. They are part of our Terms. Orders are sold by World Wind Sports. Checkout may be completed on a booking and checkout platform at a worldwindsports.org subdomain, and payment is processed by Stripe.

Prices are in U.S. dollars and exclude shipping and, where applicable, tax unless shown otherwise. An order is accepted only when we confirm it by email; we may refuse or cancel any order (including for pricing or listing errors or suspected fraud) and will refund anything charged for a cancelled order. Discount codes have no cash value, cannot be combined unless stated, and may expire.

2. Print-on-demand products

Our products are made to order by our print-on-demand partner (currently Printful) after you order. As a result:

• Colours, shades and print placement may vary slightly from images, mock-ups and other units, because of screens, fabric dye lots, print processes and hand placement. Such variations are not defects.
• Mock-ups and product images are illustrations. Sizes and measurements are approximate; please check the size guide.
• Blank garments, materials and suppliers may change to an item of equal or better quality.

3. Shipping and delivery

• Estimates only. Production typically takes several business days, then shipping time depends on destination and carrier. All times shown are estimates and not guaranteed.
• Address. We ship to the address you enter. Please check it. We are not responsible for orders delivered to an incorrect or incomplete address you provided; re-shipping is at your cost.
• International orders. You are the importer and are responsible for customs duties, import taxes and fees. Customs may delay delivery.
• Risk of loss. Title and risk of loss pass to you when we hand the order to the carrier, except where law provides otherwise.
• Lost or stolen packages. If tracking shows delivered but you did not receive it, contact the carrier first, then us within 30 days; we will help where we reasonably can but are not responsible for packages lost or stolen after delivery.
• Unclaimed packages returned to us may be re-shipped at your cost; unclaimed orders are not refundable.

4. Returns and refunds

BECAUSE EVERY ITEM IS PRINTED TO ORDER, WE DO NOT ACCEPT RETURNS OR EXCHANGES FOR CHANGE OF MIND, WRONG SIZE ORDERED OR COLOUR PREFERENCE.

We will replace the item or refund its price if it arrives defective, misprinted, damaged in transit or is not the item you ordered, provided you email us within 30 days of delivery with your order number and clear photos of the problem. We may ask you to return the item, in which case we pay return shipping. Replacement or refund (at our option) is your sole and exclusive remedy for a defective item. Refunds go to the original payment method.

5. No other warranties

EXCEPT FOR THE DEFECT REMEDY ABOVE, PRODUCTS ARE PROVIDED “AS IS,” AND WWS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW. APPAREL AND ACCESSORIES ARE NOT SAFETY EQUIPMENT.

Our total liability for any order is limited to the amount you paid for it. See the Terms and Disclaimer.

6. Contact

Order questions and defect claims: hello@worldwindsports.org
World Wind Sports, doing business as World Wind Sports, by email to hello@worldwindsports.org (a postal address for legal notices is provided on written request)